Terms of use

Who you're contracting with

By installing the free plugin, creating an account at licensekit.loyalsecuritywp.com, or purchasing a Loyal Security Pro license, you agree to these Terms. If you don't agree, don't use the plugin's Pro features or the account portal — the free plugin itself has no purchase requirement and these Terms don't restrict your rights over it under the GPL (see below).

What these terms cover

Three things, all operated by us:

• The Loyal Security plugin — free tier, distributed through WordPress.org, and Loyal Security Pro, a separate add-on plugin sold and delivered directly through LicenseKit (not distributed through WordPress.org).
• LicenseKit (licensekit.loyalsecuritywp.com) — the account portal where a license is purchased, activated, and managed, and the API the plugin calls for license validation, the threat-intelligence feed, cloud reputation, and Sentinel AI.
• Sentinel AI — the credit-metered cloud analysis service, opt-in and consent-gated, described in full on the privacy & data page.

What data each of these actually sends and when is documented separately, in full, on the privacy & data page — these Terms cover the commercial and legal relationship; that page covers what leaves your server.

Licensing, and what you're actually paying for

The two plugins are licensed differently, and the licensing page carries both in full.

• Loyal Security (the free plugin) is GPLv2 or later, as anything distributed through WordPress.org must be. The code is free to copy, modify and redistribute under the GPL's terms, and nothing in these Terms restricts that.
• Loyal Security Pro is commercial software. From version 1.11.0 it is licensed under the Loyal Security Pro End User Licence Agreement, which ships as LICENSE.txt in the plugin and is part of these Terms for anyone running that version or later. Pro is a separate plugin and has never been distributed through WordPress.org. Pro releases up to and including 1.10.11 went out under the GPL and keep those terms for anyone holding a copy — the change applies only to new versions.

What a Pro license buys is a licence to run Pro on the number of sites your plan covers, plus the parts that cannot ship in a zip: continued updates for as long as the license is active, and the services a Pro license unlocks — the live threat-intelligence feed, cloud reputation lookups, Sentinel AI credits, outside uptime monitoring, and the LicenseKit account portal itself. Deactivate or let a license lapse and those services stop; the copy of Pro you have installed keeps running with the data it last downloaded, just without fresh updates or service access.

Pro ships as readable source, exactly as the free plugin does — no obfuscation and no compiled blobs — so you can still audit what runs on your server. Readable is not the same as redistributable: see clauses 3 and 4 of the Pro agreement for what you may do with your copy.

Accounts

A LicenseKit account is required to purchase or manage a Pro license. You're responsible for keeping your login credentials secure and for all activity under your account. Tell us promptly (see Contact below) if you believe your account has been compromised.

Purchases & payment

Payments are processed by Dodo Payments, acting as our merchant of record. That means Dodo Payments is the seller on record for tax and invoicing purposes: your statement descriptor, receipt, and invoice will reference Dodo Payments (or a related name) rather than “Loyal Security” directly, and Dodo handles applicable sales tax/VAT collection on the transaction. This arrangement may change (for example, to a different payment processor) as the business structure behind the product changes; any change is reflected here before it takes effect.

Prices are shown before purchase on the pricing page and at checkout. Subscription plans renew automatically at the then-current price for that plan unless cancelled before the renewal date; you can cancel any time from the LicenseKit portal, effective at the end of the current billing period.

Refunds

Refunds are issued to the original payment method through Dodo Payments and may take a few business days to appear, depending on your bank or card issuer.

Sentinel AI credits

Every Pro plan includes a monthly Sentinel AI credit allowance; additional credits can be purchased as top-up packs from the LicenseKit portal. Credits are consumed as Sentinel AI performs analysis and do not roll over or carry a cash value — they're a usage allowance, not a stored-value account. Running out of credits doesn't disable the plugin or any other Pro feature: Sentinel AI falls back to local, non-AI heuristic triage until credits are topped up or the next monthly allowance arrives, exactly as described on the privacy page.

Acceptable use

You agree not to:

• Share or resell a license key beyond the number of site activations it was purchased for.
• Use the LicenseKit API, the threat-intelligence feed, or Sentinel AI in any way designed to abuse, overload, or circumvent their rate limits or credit metering.
• Use the plugin or its services to attack, scan, or gain unauthorized access to systems you don't own or have explicit permission to test.

This section is about the hosted services (LicenseKit, the feed, Sentinel AI), not the software licence. It does not limit your rights over the free plugin's code under the GPL. For Pro, the licence terms themselves are in the Pro agreement, clause 4.

Availability & no security guarantee

We aim to keep LicenseKit, the threat-intelligence feed, and Sentinel AI available, but we don't guarantee uninterrupted uptime, and the plugin is deliberately engineered to degrade gracefully rather than depend on it — see “What happens if the firewall itself breaks?” on the docs page for how the firewall fails open if its own configuration is ever missing or unreadable.

No security software can guarantee protection against every attack. Loyal Security is built to significantly reduce risk, not to promise an unbreachable site. Use it as one layer of a broader security practice — backups, strong credentials, timely updates — not as a substitute for all of them.

Intellectual property

“Loyal Security” and its logo are our trademarks. The GPL covers the free plugin's code; it does not grant rights to use our name, logo, or branding on a competing product or in a way that implies endorsement. Loyal Security Pro, including every update to it, stays our intellectual property and is licensed to you, not sold — see clause 5 of the Pro agreement.

Termination

You can stop using the services and close your LicenseKit account at any time. We may suspend or terminate access to LicenseKit, the feed, or Sentinel AI for an account that violates the Acceptable Use section above, or if a payment is reversed/charged back. The plugin's free tier is never revoked by an account action — that's what the GPL guarantees, and account termination doesn't override it. The Pro licence is a different matter: it runs for the term you paid for and ends if you breach clause 4 of the Pro agreement, which is when you must stop using Pro and delete your copies. Pro versions 1.10.11 and earlier, which went out under the GPL, are not affected by that.

Warranty disclaimer & limitation of liability

The plugin and services are provided “as is,” without warranties of any kind, to the extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from use of the plugin or services, including but not limited to data loss, downtime, or a security incident on your site — except where such liability cannot be excluded under applicable law (notably, EU consumer protections, which this section does not attempt to override). Where liability can lawfully be limited, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.

Governing law

These Terms are governed by the laws of Greece. If you are a consumer resident in the European Union, this does not deprive you of the protections granted by the mandatory consumer-protection laws of your own country of residence, which continue to apply regardless of this clause.

Changes to these terms

We may update these Terms as the product or business changes — most notably, if a registered company is formed to take over from the individual named above, or if the payment processor changes. Material changes are noted on this page and, where they affect existing Pro customers, in the plugin's changelog.

Contact

Questions about these Terms: [email protected]. Privacy-specific questions go to [email protected] instead — see the privacy & data page. Security vulnerabilities go through the disclosure policy, not either address above.

Last updated alongside plugin version 1.4.11. Material changes are noted in the plugin's changelog on WordPress.org, published with each release.